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Itil For Dummies

Annotation An easy-to-understand introduction to using best practice techniques within IT service management, 'ITIL for Dummies' provides an easy-to-understand introduction to using best practice guid

ISBN10 : 1119950139 , ISBN13 : 9781119950134

Page Number : 370

It Service Management

ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The guide introduces ITIL to Foundation Examination candidates and offers a practical underst

ISBN10 : 1906124930 , ISBN13 : 9781906124939

Page Number : 200